Privacy Policy
Last Updated: February 10, 2026
Welcome to Mise ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
1. Information We Collect
1.1 Information You Provide
When you use Mise, you may provide us with:
- Account Information: Email address, name, and profile photo when you create an account
- Dietary Preferences: Your dietary restrictions and food preferences (e.g., vegetarian, gluten-free, allergies)
- User-Created Content: Recipes you create or scan, meal plans, and grocery lists
- Favorites: Recipes you save to your favorites
- Feedback: Comments, suggestions, or bug reports you submit
1.2 Information Collected Automatically
When you use our Service, we automatically collect:
- Usage Data: How you interact with the app, including features used, recipes viewed, and actions taken
- Device Information: Device type, operating system version, and unique device identifiers
- Crash Reports: Technical information when the app crashes to help us fix bugs
- Analytics Data: Aggregated information about app usage patterns
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Personalize your recipe recommendations based on your preferences
- Sync your data across devices when you're signed in
- Send you notifications about your meal plan (if enabled)
- Respond to your feedback and support requests
- Analyze usage patterns to improve the app experience
- Detect, prevent, and address technical issues
- Process your subscription and manage your account
3. Third-Party Services
We use the following third-party services to operate Mise:
- Supabase: Provides our backend infrastructure, database, and authentication services. Your account data, preferences, and user-generated content are stored on Supabase servers. Supabase Privacy Policy
- Firebase (Google): Provides crash reporting and analytics to help us improve app stability. Firebase Privacy Policy
- MixPanel: Provides analytics to help us understand how users interact with the app. MixPanel Privacy Policy
- RevenueCat: Manages subscriptions and in-app purchases. RevenueCat Privacy Policy
- Apple (Sign in with Apple): Provides authentication services. Apple Privacy Policy
- Google (Google Sign-In): Provides authentication services. Google Privacy Policy
4. Data Storage and Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers provided by our third-party infrastructure partners. We use industry-standard encryption for data in transit and at rest.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
6. Your Rights and Choices
6.1 Access and Portability
You have the right to access your personal data. You can view most of your information directly in the app under your Profile. For a complete copy of your data, contact us at privacy@themiseapp.com.
6.2 Correction
You can update your account information, dietary preferences, and other settings directly in the app.
6.3 Deletion
You can request deletion of your account and associated data by:
- Going to Profile > Sign Out, then contacting us to delete your data
- Emailing us at privacy@themiseapp.com with your account email
Upon receiving a valid deletion request, we will delete your personal information within 30 days.
6.4 Opt-Out
You can opt out of:
- Push Notifications: Manage notification settings in the app or through your device settings
- Analytics: Contact us to opt out of analytics tracking
7. Children's Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe we have collected information from a child under 13, please contact us at privacy@themiseapp.com.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our Service, you consent to the transfer of your information to these countries.
9. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal information
- Opt-out of the sale of your personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us at privacy@themiseapp.com.
10. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request restriction of processing
- Portability: Request transfer of your data to another service
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data
The legal bases for processing your data include: contract performance (to provide the Service), legitimate interests (to improve and secure our Service), and consent (for optional features like analytics).
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
Questions or Concerns?
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@themiseapp.com
General Inquiries: hello@themiseapp.com
Website: www.themiseapp.com